In the modern world, support workers who can mend computers and networks, and offer constant assistance to users, are vital in every part of the economy. As we’re all becoming growingly dependent on advanced technology, we also become more reliant on the commercially qualified network engineers, who maintain those systems.
Training support for students is an absolute must – find a program providing 24×7 full access, as anything less will frustrate you and could hold up your pace and restrict your intake.
Email support is too slow, and phone support is usually just a call-centre which will make some notes and then email an advisor – who will call back over the next day or so (assuming you’re there), at a time suitable for them. This is all next to useless if you’re stuck and can’t continue and only have a specific time you can study.
As long as you look hard, you will find the very best companies that provide their students direct-access online support 24×7 – at any time of day or night.
Never make do with less than you need and deserve. 24×7 support is the only kind to make the grade with computer-based learning. Perhaps you don’t intend to study during the evenings; but for most of us, we’re at work during the provided support period.
It’s quite a normal occurrence for students not to check on something that can make a profound difference to their results – the way their training provider divides up the courseware, and into what particular chunks.
Drop-shipping your training elements stage by stage, according to your exam schedule is how things will normally arrive. While sounding logical, you must understand the following:
Many students find that their training company’s ‘standard’ path of training is not what they would prefer. It’s often the case that a different order of study is more expedient. Perhaps you don’t make it within their exact timetable?
Put simply, the very best answer is to obtain their recommendation on the best possible order of study, but to receive all the materials up-front. Meaning you’ve got it all should you not complete it quite as quick as they’d want.
Many trainers have a handy Job Placement Assistance service, to help you get your first job. But don’t place too much emphasis on it – it’s easy for training companies to make too much of it. Ultimately, the huge shortage of staff in the UK is the reason you’ll find a job.
Bring your CV up to date as soon as possible however – you should get plenty of help from your training provider on this. Don’t put it off till the exams have actually been passed.
Getting your CV considered is better than being rejected. Many junior positions are got by students (who’ve only just left first base.)
The most efficient companies to help get you placed are normally specialist independent regional recruitment consultancies. As they’re keen to place you to receive their commission, they have more incentive to get on with it.
A big aggravation for a number of course providers is how much people are prepared to work to become certified, but how ill-prepared they are to market themselves for the position they have qualified for. Don’t give up when the best is yet to come.
If an advisor doesn’t ask many questions – chances are they’re just a salesperson. If someone pushes specific products before learning about your history and experience, then you know it’s true.
With a strong background, or perhaps a bit of live experience (maybe some existing accreditation?) then it’s more than likely the point from which you begin your studies will be very different from a trainee who has no experience.
Starting with a foundation module first can be the best way to get into your computer program, but depends on your skill level.
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